Honey B Beauty Studio Privacy Policy

Effective date
SEPTEMBER 1, 2025

Introduction
This Privacy Policy explains how Honey B Beauty Studio collects, uses, shares, and protects your information when you book services, visit our studio, use our website or booking links, receive texts or emails from us, or interact with our social media and online ads. By using our services, you agree to the practices described here.

  1. What we collect
    a. Identity and contact information
    Name, phone number, email address, postal address, social media handle, preferred pronouns.

b. Booking and service information
Appointment history, service notes, consultation forms, photos you provide, intake and aftercare information, extension order details, and preferences.

c. Payment information
Card brand, last four digits, expiration date, and transaction amounts processed through our payment provider. We do not store full card numbers. A card on file may be required to reserve appointments.

d. Communications
Texts, emails, and messages you send to us, including confirmations, reminders, rescheduling, and customer support.

e. Photos and media
Before and after photos or videos taken with your consent for education or marketing. You can decline at any time.

f. Website and device information
IP address, device and browser type, pages visited, referral URLs, and cookies or similar technologies used for functionality, analytics, and advertising.

g. Social and advertising data
Engagement with our posts or ads, audience information provided by platforms in aggregate form.

  1. How we use information
    a. Provide and manage services
    Schedule appointments, process payments and deposits, send confirmations and reminders, track no-show and cancellation fees, and deliver customer support.

b. Personalize and improve
Remember preferences, tailor recommendations, enhance the website and in-studio experience, train staff, and improve quality.

c. Marketing and promotions
Send newsletters, promotions, and updates when you opt in. You can unsubscribe at any time.

d. Security and compliance
Detect, prevent, and address fraud or misuse, enforce our policies, maintain records for accounting and tax, and comply with legal obligations.

  1. Legal bases for processing
    Where required, we rely on one or more of the following
    a. Your consent
    b. Performance of a contract
    c. Legitimate interests such as running and protecting our business and offering high quality services
    d. Legal obligations

  2. Text messages and email
    a. Appointment texts and emails
    By booking, you agree to receive transactional reminders and updates about your appointment. These are not marketing. If you stop these messages, you may miss critical updates.

b. Marketing texts and emails
Sent only with your consent. You can opt out by replying STOP to texts or clicking unsubscribe in emails. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

  1. Cookies and analytics
    We use cookies and similar technologies for site functionality, performance measurement, and advertising. You can adjust browser settings to refuse cookies. Some features may not work without them. If we use analytics or advertising partners, they may set cookies to help us understand site usage and show relevant ads.

  2. Payment processing
    Payments and cards on file are handled by our PCI compliant payment processor. We receive limited card details and transaction metadata. All fees described in our Cancellation and Booking Policy may be charged to the card on file as authorized at booking.

  3. Sharing information
    We do not sell your personal information. We share information only with
    a. Service providers who perform services on our behalf such as booking platforms, payment processors, email and SMS providers, cloud storage, analytics, and marketing tools
    b. Professional advisors such as accountants or legal counsel under confidentiality
    c. Law enforcement or regulators when required by law or to protect rights, safety, and property
    d. Successors in interest in the event of a merger, acquisition, or business reorganization

  4. Data retention
    a. Booking and service records are generally kept for up to three years from your last visit
    b. Financial and transaction records are kept for up to seven years to meet tax and accounting requirements
    c. Photos used for marketing are retained until you withdraw consent or request deletion
    d. We may keep data longer if required by law or to resolve disputes

  5. Your choices and rights
    a. Access and correction
    You may request a copy of your personal information and ask us to correct inaccuracies.

b. Deletion
You may request deletion of your personal information, subject to legal and legitimate business exceptions such as outstanding balances, recordkeeping, or fraud prevention.

c. Opt outs
Unsubscribe from marketing emails or reply STOP to marketing texts. Transactional appointment messages may still be sent when necessary for your booking.

d. Cookies
Manage cookies through your browser settings or device controls.

  1. California privacy notice
    If you are a California resident, you may have the right to
    a. Know the categories of personal information we collect, use, disclose, and whether we sell or share it. We do not sell personal information.
    b. Access or request deletion or correction of your personal information.
    c. Opt out of sharing for cross context behavioral advertising. If we use advertising cookies that qualify as sharing under California law, you can opt out through our cookie controls.
    d. Limit the use of sensitive personal information. We do not use sensitive personal information to infer characteristics or for purposes that require a Limit Use option.
    You will not be discriminated against for exercising these rights. Authorized agents may submit requests with proof of authorization and identity. We will verify your identity before fulfilling requests.

  2. Children’s privacy
    Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child provided information to us, contact us so we can delete it.

  3. Security
    We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  4. Third party links
    Our website, booking pages, or emails may include links to third party sites. Those sites have their own privacy policies. We are not responsible for their practices.

  5. Photo and media consent
    If you consent to photos or videos for education or marketing, you may withdraw consent at any time by contacting us. This will not affect uses that have already occurred but we will stop future use.

  6. International users
    Our services are intended for use in the United States. If you access from outside the United States, you understand your information may be processed in the United States where privacy laws may differ.

  7. Changes to this policy
    We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date. Material changes will be highlighted for a reasonable period.

  8. How to contact us and exercise your rights
    Honey B Beauty Studio
    Email hairbybonnieb@gmail.com
    Phone (949) 316-7419
    Address 130 E 17th St, Suite E, Costa Mesa, CA 92627